• Web-Based Case Management

    CaseTrax is our control center. It drives and connects all other features. Newly updated and designed for New York State courts, this user-friendly, robust tool reflects our 30 years experience. As a web-based portal, it works anywhere.

  • Lettershop, Payments, Collections

    Our full-service lettershop handles all mailings and printed communications. Our call center and online pay site accepts questions and payments. For delinquent accounts, FBS Justice Solutions acts as a third party collections agency on your behalf.

  • Rethinking Workflow

    Maximize compliance and improve public service by rethinking workflow. Avoid the one-size-fits-all approach. We begin by reviewing your procedures to help you achieve better outcomes.

  • Handheld Electronic Ticketing

    Handheld hardware is an optional feature which expedites entry into the system and reduces errors. Our equipment is built to uncompromising standards and holds up even under the toughest conditions.

  • No Upfront Costs

    FBS requires no initial investment. All start-up costs are covered by FBS including implementation, consulting, training, data transfers, and support.